Privacy Policy

Privacy Policy

At Cambridge Apparels (www.cambridgeapparels.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you use our website or place an order:

  • Personal Information: Name, email address, mobile number, gender, age, and delivery address (including city and PIN code).
  • Payment Information: Payment details are processed securely through our payment gateway partners. We do not store your card or banking details on our servers.
  • Technical Information: Your IP address, browser type, device information, and pages visited on our website. This information does not personally identify you.
  • Usage Data: Information about how you interact with our website, including products viewed, time spent on pages, and referring URLs.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfil your orders and send order confirmations and updates.
  • Provide customer support and respond to your queries.
  • Improve our website, products, and overall user experience.
  • Send you promotional emails and offers (only if you have opted in — you may unsubscribe at any time).
  • Analyse website traffic and user behaviour to enhance our services.
  • Comply with legal obligations and prevent fraud or misuse of our platform.

3. Cookies & Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience and personalise content.
  • Third-party advertising partners may use cookies to serve relevant ads based on your browsing activity across websites. This does not include your name, address, email, or contact number.
  • You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

4. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Service Providers: Trusted third parties who assist us in operating our website, processing payments, and fulfilling orders (e.g., Shiprocket for logistics). These parties are bound by confidentiality obligations.
  • Legal Requirements: We may disclose your information if required by law, government authorities, or to protect against misuse or unauthorised use of our website.
  • Aggregated Data: Non-personally identifiable, aggregated statistics may be shared with advertisers to help them understand our audience.

5. Data Security

  • All information is stored securely in our database, protected by firewalls and password-restricted access.
  • Our website uses SSL encryption to protect data transmitted between your browser and our servers.
  • While we take every reasonable precaution, no security system is completely impenetrable. We cannot guarantee absolute security of data transmitted over the internet.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (subject to legal obligations).
  • Opt out of marketing communications at any time.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any material changes will be notified on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Cambridge Apparels
15, Bhavani Complex, Bhavani Shankar Road
Dadar West, Mumbai – 400028, India

Last updated: June 2026